Metropolis Business Services: Success Stories from customers like you.

PROBLEM:
A major consumer products manufacturing plant was facing slow network performance, an inadequate number of network ports, excessive collisions and an upcoming plant expansion. The plant's network infrastructure was an aging conglomeration of Bay networks Hubs.

SOLUTION:
After a thorough network assessment, a LAN infrastructure design featuring two different vendor solutions were offered to the plant management. Working closely with management and the vendor(s) resulted in a decision to use a Cisco switched solution. Catalyst 2950-C switches were used at the edge network closets with a Catalyst 4006 at the core. A Metropolis engineer executed all design, vendor management and implementation.

RESULTS:
The new solution introduced redundancy, increased reliability/ performance and expansion capabilities that were previously impossible prior to the upgrades. Network performance analysis and ftp tests after the upgrades showed a 25% improvement over the pre- project network performance. Ultimately, this solution increased production, reduced machine downtime and introduced a more robust manufacturing environment. The client was thrilled and is still enjoying the benefits of our expertise.

PROBLEM:
A fast growing medical equipment provider faced a classic information problem: the outside sales force did not have updated access to customer data. Access to timely information was critical to contacting customers and making sales. The sales staff was always on the road or working out of their disparate home offices across the state. Current data was only available to the sales staff if they were present at the main office.

SOLUTION:
Using a combination of handheld Pocket PC's, Citrix Metaframe, fast access internet service and VPN technology; a technically sophisticated and dynamic solution was designed and implemented. The sales force used VPN connections (via high speed internet) to the main office, synchronized their sales calendar, client database and current e-mail inbox to a handheld pocket pc. The pocket pc was taken out into the field during the day with updated customer order and contact information that was less than 24 hours old, thus giving the sales department an invaluable tool. To rollout the project en masse, on-site training was provided to the company's IT staff and sales force at the end of the 3 month long project implementation.

RESULTS:
An innovative, customized and complex solution was refined and installed with minimal disruption. As a result, the sales force productivity has increased exponentially and the client's return on investment has been phenomenal. The customer is still enjoying the robust solution and has experienced few post-implementation support issues.





			PROBLEM: A major consumer products manufacturing plant was facing slow network performance, an inadequate number of network ports, excessive collisions and an upcoming plant expansion. The plant's network infrastructure was an aging conglomeration of Bay networks Hubs. SOLUTION: After a thorough network assessment, a LAN infrastructure design featuring two different vendor solutions were offered to the plant management. Working closely with management and the vendor(s) resulted in a decision to use a Cisco switched solution. Catalyst 2950-C switches were used at the edge network closets with a Catalyst 4006 at the core. A Metropolis engineer executed all design, vendor management and implementation. RESULTS: The new solution introduced redundancy, increased reliability/ performance and expansion capabilities that were previously impossible prior to the upgrades. Network performance analysis and ftp tests after the upgrades showed a 25% improvement over the pre- project network performance. Ultimately, this solution increased production, reduced machine downtime and introduced a more robust manufacturing environment. The client was thrilled and is still enjoying the benefits of our expertise. PROBLEM: A fast growing medical equipment provider faced a classic information problem: the outside sales force did not have updated access to customer data. Access to timely information was critical to contacting customers and making sales. The sales staff was always on the road or working out of their disparate home offices across the state. Current data was only available to the sales staff if they were present at the main office. SOLUTION: Using a combination of handheld Pocket PC's, Citrix Metaframe, fast access internet service and VPN technology; a technically sophisticated and dynamic solution was designed and implemented. The sales force used VPN connections (via high speed internet) to the main office, synchronized their sales calendar, client database and current e-mail inbox to a handheld pocket pc. The pocket pc was taken out into the field during the day with updated customer order and contact information that was less than 24 hours old, thus giving the sales department an invaluable tool. To rollout the project en masse, on-site training was provided to the company's IT staff and sales force at the end of the 3 month long project implementation. RESULTS: An innovative, customized and complex solution was refined and installed with minimal disruption. As a result, the sales force productivity has increased exponentially and the client's return on investment has been phenomenal. The customer is still enjoying the robust solution and has experienced few post-implementation support issues.
	© 2004 Metropolis Business Services. All Rights Reserved.